For charities and social enterprises

When people problems get in the way, delivery suffers.

Vacancies stay open. Managers carry too much. Roles lose clarity. Good people end up doing work that was never really theirs.

Kelloch helps third-sector organisations recruit well, strengthen their teams and resolve the people and workforce issues holding back delivery.

Supporting charities, CICs and social enterprises across the UK
20+Years in the sector
10 daysAverage shortlist
90%Six-month retention
Flat feeNo percentage levy
02 / Why it matters

A people issue quickly becomes a delivery issue.

Leave it unresolved and it spreads into capacity, confidence and delivery.

01Hiring delay

A critical role remains open.

02Management pressure

Someone absorbs the missing capacity.

03Team uncertainty

Priorities blur and confidence drops.

04Delivery risk

The people issue becomes an organisational one.

What we do

Recruit well. Strengthen teams. Make clearer decisions.

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Hire Well

Flat-fee recruitment and targeted search for charities, CICs and social enterprises. Clear briefs, better-fit shortlists and no percentage fees.

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Lead Better

Practical support for managers and leadership teams under pressure. Better conversations, clearer roles and stronger accountability.

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Decide Clearly

Facilitated sessions for boards and teams facing drift, friction or circular decisions. Clear outputs, actions and follow-through.

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How we work

The Kelloch Framework

A clear route from immediate pressure to practical action and follow-through.

Start a conversation
01

Get clear

We identify the immediate problem — whether it is a stuck role, a boundary dispute, or a team under pressure.

02

Take practical action

We agree a fixed-fee response: direct search, facilitated alignment, or practical management support.

03

Check it has worked

We check in at 30 and 60 days to confirm the agreed change is holding. There is no extra fee for follow-through.

Proof

A difficult role filled in 30 days.

After two unsuccessful recruitment attempts, a Scottish mental health charity needed a Service Manager quickly. Kelloch delivered a shortlist in 10 working days and helped fill the role before the funder deadline.

Case study

Rapid Recruitment for a Mental Health Charity

30 daysRole filled
£4,200Saved in agency fees
9+ monthsCandidate retained

Challenge

A medium-sized Scottish mental health charity needed a Service Manager to lead a new outreach programme, after struggling twice to hire through open advertising alone. The board was concerned about delays to service launch and the risk of losing grant funding.

Our Approach

  • Ran a flat-fee search, promoting the role across targeted third sector channels.
  • Used our 20+ years of sector experience to shape an inclusive job description that spoke directly to candidates with lived experience.
  • Delivered a shortlist within 10 working days, with weekly progress updates to trustees.

Impact

  • Post filled within a month, ahead of funder deadlines.
  • £4,200 saved compared to agency percentage fees.
  • Retention success: candidate still in role after 9 months, with positive feedback from service users and the leadership team.

"Kelloch understood our pressures and gave us exactly what we needed: speed, transparency, and a candidate who has already made a real difference."

Anonymised client example · Chair of Trustees, Scottish mental health charity

*Figures are taken from assignment records and follow-up feedback. Client details are anonymised. We track shortlist time, retention, participant feedback and agreed action outcomes where clients provide follow-up data.

04 / Current thinking

Practical thinking on hiring, leadership and delivery.

Field Notes drawn from the pressures facing third-sector leaders, managers and teams.

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Let’s have a sensible conversation.

If you have a hiring gap, a stuck team, or a board that needs unblocking, get in touch. No sales pitch, just a clear perspective on how we can help.

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